Delivery & Returns Information

At LCPS Design, we pride ourselves on quick turnarounds and top-notch delivery services to bring your products right to your doorstep in the most efficient manner.

Processing Time

Our processing times can vary depending on the product. While most items have a 1 to 3-day processing time, our more intricate projects such as the metal art pieces can take 5 to 7 days. All our processing times are subject to seasonal delays, but we always strive to send out your products as swiftly as possible.

Shipping Methods

We are delighted to offer most of our orders with free shipping using USPS Ground Advantage. Typically, once dispatched, your order should reach you within 3-5 business days.

Tracking Your Order

After dispatching your order, we'll promptly provide a tracking number via email. This allows you to keep an eye on your delivery, ensuring you know exactly when to expect your product.

Delivery Charges

We pride ourselves on offering free shipping for most of our products. Should there be any delivery charges, they will be clearly indicated during the checkout process.

Returns Policy

All custom work has a no-return policy and is sold as is. This is because we provide proofs for your approval before finalizing the design. For all other products, we offer a 30-day return policy. Please note that the buyer is responsible for return shipping charges. Despite these policies, we always strive to deliver the best product to our valued customers. If you're unsatisfied in any way, please reach out to us.

Questions?

If you have any inquiries about our delivery or returns policy or experience any issues with your delivery or product, please reach out to us. Our dedicated team is always here to assist you.